Assessor Resource

FNSSAM602
Identify and evaluate marketing opportunities in the financial services industry

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to evaluate market data, define new and emerging market trends and assess the viability of new product development to take advantage of marketing opportunities.

It applies to individuals who use specialised knowledge, systematic approaches and analytical skills to provide leadership in strategic organisational activity.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify trends and opportunities in financial services industry

1.1 Analyse information on current and emerging needs of market and organisation in consultation with others to identify marketing opportunities

1.2 Review business plan to identify organisational objectives, emerging trends and external influences on financial services industry

1.3 Identify and research opportunities to enter, shape or influence current and potential markets and develop potential new products

1.4 Explore entrepreneurial, innovative approaches and creative ideas for potential business application and contribution to business

2. Investigate marketing and product development opportunities

2.1 Identify and analyse opportunities in terms of their likely fit with organisational goals and capabilities, and evaluate to determine impact on current business and client base

2.2 Assess external factors, costs, benefits, risks and opportunities to determine financial viability of each marketing opportunity

2.3 Determine probable returns on investment and potential competitors

2.4 Describe and rank marketing opportunities in terms of their viability and likely contribution to business

3. Assess legislative compliance of marketing opportunities

3.1 Identify legislative and regulatory guidelines applicable to marketing opportunities and examine opportunities for compliance with relevant legislation

3.2 Reject or modify marketing opportunities not meeting compliance requirements

3.3 Ensure marketing proposals clearly define relevant legislative compliance issues

4. Evaluate required changes to current operations

4.1 Identify and document changes needed to current operations to take advantage of viable marketing opportunities

4.2 Manage organisational changes which involve an increased or different client base to ensure continued quality of service to existing clients

4.3 Identify resource requirements for changed operations, and determine and communicate viability of making changes to current operations to key stakeholders

5. Develop marketing proposals

5.1 Clearly describe and define marketing concepts

5.2 Provide viability assessments for marketing concepts and detail marketing strategy

5.3 Prepare proposals in manner that assists in decision-making process for marketing development, providing additional information to support marketing proposals as required

Evidence of the ability to:

develop marketing proposals that incorporate:

interpretation and application of legislative and regulatory guidelines and compliance applicable to marketing

identification of trends and opportunities within relevant sectors of the financial services industry

investigation of marketing and product development opportunities

assessment of marketing opportunities and evaluation against current business needs and the client base.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the process for setting business plan objectives

outline the process for assessing market competition

analyse current market forces and trends in the financial services industry

discuss marketing processes and the key considerations involved

outline the key principles of effective communication and negotiation

outline the key features of:

relevant industry codes of practice

relevant sectors of the financial services industry

services available in the financial services industry

compare and contrast financial and other risk management strategies

explain service risk factors and their relationship to return expectations

explain the key requirements and impact of relevant legislation on financial product development

describe the role of service providers to the organisation.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sales and marketing field of work and include access to:

financial services product information

relevant software system and data

organisational policy and procedures

common office equipment, technology, software and consumables.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify trends and opportunities in financial services industry

1.1 Analyse information on current and emerging needs of market and organisation in consultation with others to identify marketing opportunities

1.2 Review business plan to identify organisational objectives, emerging trends and external influences on financial services industry

1.3 Identify and research opportunities to enter, shape or influence current and potential markets and develop potential new products

1.4 Explore entrepreneurial, innovative approaches and creative ideas for potential business application and contribution to business

2. Investigate marketing and product development opportunities

2.1 Identify and analyse opportunities in terms of their likely fit with organisational goals and capabilities, and evaluate to determine impact on current business and client base

2.2 Assess external factors, costs, benefits, risks and opportunities to determine financial viability of each marketing opportunity

2.3 Determine probable returns on investment and potential competitors

2.4 Describe and rank marketing opportunities in terms of their viability and likely contribution to business

3. Assess legislative compliance of marketing opportunities

3.1 Identify legislative and regulatory guidelines applicable to marketing opportunities and examine opportunities for compliance with relevant legislation

3.2 Reject or modify marketing opportunities not meeting compliance requirements

3.3 Ensure marketing proposals clearly define relevant legislative compliance issues

4. Evaluate required changes to current operations

4.1 Identify and document changes needed to current operations to take advantage of viable marketing opportunities

4.2 Manage organisational changes which involve an increased or different client base to ensure continued quality of service to existing clients

4.3 Identify resource requirements for changed operations, and determine and communicate viability of making changes to current operations to key stakeholders

5. Develop marketing proposals

5.1 Clearly describe and define marketing concepts

5.2 Provide viability assessments for marketing concepts and detail marketing strategy

5.3 Prepare proposals in manner that assists in decision-making process for marketing development, providing additional information to support marketing proposals as required

Evidence of the ability to:

develop marketing proposals that incorporate:

interpretation and application of legislative and regulatory guidelines and compliance applicable to marketing

identification of trends and opportunities within relevant sectors of the financial services industry

investigation of marketing and product development opportunities

assessment of marketing opportunities and evaluation against current business needs and the client base.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the process for setting business plan objectives

outline the process for assessing market competition

analyse current market forces and trends in the financial services industry

discuss marketing processes and the key considerations involved

outline the key principles of effective communication and negotiation

outline the key features of:

relevant industry codes of practice

relevant sectors of the financial services industry

services available in the financial services industry

compare and contrast financial and other risk management strategies

explain service risk factors and their relationship to return expectations

explain the key requirements and impact of relevant legislation on financial product development

describe the role of service providers to the organisation.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sales and marketing field of work and include access to:

financial services product information

relevant software system and data

organisational policy and procedures

common office equipment, technology, software and consumables.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse information on current and emerging needs of market and organisation in consultation with others to identify marketing opportunities 
Review business plan to identify organisational objectives, emerging trends and external influences on financial services industry 
Identify and research opportunities to enter, shape or influence current and potential markets and develop potential new products 
Explore entrepreneurial, innovative approaches and creative ideas for potential business application and contribution to business 
Identify and analyse opportunities in terms of their likely fit with organisational goals and capabilities, and evaluate to determine impact on current business and client base 
Assess external factors, costs, benefits, risks and opportunities to determine financial viability of each marketing opportunity 
Determine probable returns on investment and potential competitors 
Describe and rank marketing opportunities in terms of their viability and likely contribution to business 
Identify legislative and regulatory guidelines applicable to marketing opportunities and examine opportunities for compliance with relevant legislation 
Reject or modify marketing opportunities not meeting compliance requirements 
Ensure marketing proposals clearly define relevant legislative compliance issues 
Identify and document changes needed to current operations to take advantage of viable marketing opportunities 
Manage organisational changes which involve an increased or different client base to ensure continued quality of service to existing clients 
Identify resource requirements for changed operations, and determine and communicate viability of making changes to current operations to key stakeholders 
Clearly describe and define marketing concepts 
Provide viability assessments for marketing concepts and detail marketing strategy 
Prepare proposals in manner that assists in decision-making process for marketing development, providing additional information to support marketing proposals as required 

Forms

Assessment Cover Sheet

FNSSAM602 - Identify and evaluate marketing opportunities in the financial services industry
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Assessment Record Sheet

FNSSAM602 - Identify and evaluate marketing opportunities in the financial services industry

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Assessment task 1: [title] Result: Competent Not yet competent

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